Effective Date: (01-02-2025)

Ubuntu Heart & Super Speciality Hospital (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following types of personal information:

• Personal Details: Name, phone number, email address, and postal address.
• Medical Information: Health details provided during appointment bookings or consultations.
• Payment Information: If applicable, for billing and payment processing.
• Website Usage Data: IP address, browser type, and cookies to enhance user experience.

2. How We Use Your Information

We use your personal information for:

• Appointment scheduling and medical consultations.
• Providing healthcare services and treatment.
• Responding to inquiries and improving patient experience.
• Processing payments and medical billing.
• Sending important health-related updates and promotional information (with your consent).

3. How We Protect Your Information

We implement strict security measures to protect your personal data, including:

• Encryption of sensitive information.
• Restricted access to authorized personnel only.
• Compliance with data protection laws and healthcare regulations.

4. Sharing of Information

We do not sell or trade your personal data. However, we may share your information:

• With healthcare professionals involved in your treatment.
• With third-party service providers for billing and operational support.
• When required by law, government authorities, or in case of medical emergencies.

5. Cookies & Tracking Technologies

Our website may use cookies and tracking tools to:

• Improve website functionality and user experience.
• Analyze visitor behavior to optimize services.
• Offer personalized content and advertisements.
  You can manage cookie preferences through your browser settings.

6. Your Rights & Choices

As a user, you have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications at any time.
• Request a copy of the data we store about you.
  To exercise your rights, contact us at [Insert Contact Email].

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before sharing personal information.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

For any questions or concerns regarding this Privacy Policy, you can contact us at:

Ubuntu Heart & Super Speciality Hospital
Email: Contact@ubuntuhearthospital.com
Phone:  +91 9111800076